How much compensation can I get from easyJet?

€250/£220 for flights under 1,500 km, €400/£350 for 1,500–3,500 km, €600/£520 for over 3,500 km — with 3+ hours arrival delay. Most easyJet routes are short-haul (€250 or £220).

Does easyJet pay compensation voluntarily?

easyJet pays more readily than Ryanair or Wizz Air but still rejects many claims citing technical faults or ATC restrictions. easyJet participates in CEDR (UK) and national ADR bodies — escalation via these schemes is effective.

What if easyJet rejected my claim for a technical fault?

Technical defects are NOT extraordinary circumstances per CJEU C-549/07. Challenge the rejection, request specific evidence of the fault's extraordinary nature, and file with CEDR (UK) or your national ADR body.

easyJet Compensation: Delays & Cancellations — Up to €600 / £520

Q: How do I claim compensation from easyJet?

Submit via easyjet.com → Manage Bookings → Compensation Claim. You need your booking reference, flight number (EZY + digits) and actual delay duration. easyJet processes claims in 4–8 weeks. For UK flights use CEDR, for EU departures use your national ADR body.

Q: Does EU261 apply to easyJet after Brexit?

For easyJet flights departing EU airports: EU261/2004 applies. easyJet Europe (Austrian entity) operates most EU routes. For flights from UK airports: UK261 applies (same rules and amounts in pounds). German passengers flying from Frankfurt have full EU261 rights.

EU261 vs UK261 for easyJet — Post-Brexit Explained

Flight Departure	Regulation	Short-haul	Long-haul
EU airport (e.g. Berlin, Paris)	EU261	€250	€600
UK airport (e.g. London Gatwick)	UK261	£220	£520

easyJet Europe (Austrian entity, EU261) operates most continental European routes. easyJet UK (British entity, UK261) operates UK-departing flights. The rights and amounts are equivalent — only the currency and ADR body differ.

How to Claim from easyJet

Use the online form

easyjet.com → Manage Bookings → Compensation Claim. You need booking reference (6 chars), flight number (EZY + digits), date and actual arrival time. easyJet has a relatively user-friendly form.

Document your delay

Screenshot the easyJet app or use FlightAware. Arrival time = when aircraft doors open at destination. A 2h59 delay doesn't qualify; 3h00 does.

Wait for response

easyJet responds in 4–8 weeks. Chase after 6 weeks if no response. For cancellations: ticket refund must happen within 7 days — compensation is separate.

Escalate if rejected

For UK flights: CEDR (cedr.com/aviation). For EU flights: your national ADR body (e.g. SÖP in Germany). easyJet participates in both. Escalation success rate is good.

Common easyJet Rejection Reasons — Challenged

Rejection: Technical fault (extraordinary circumstances)

CJEU C-549/07: technical defects are NOT extraordinary. easyJet must prove the specific fault was unforeseeable and beyond all reasonable control — standard maintenance or bird-strike damage to a known vulnerable system rarely qualifies.

Rejection: ATC restriction / slot delay

Only valid if the specific restriction directly caused YOUR flight's delay. Generic 'ATC delays across the network' is not sufficient. Request specific ATFM slot numbers and times.

Rejection: easyJet staff strike

After CJEU C-28/20, strikes by the airline's own employees are NOT extraordinary circumstances. If easyJet pilots or cabin crew struck, you retain full compensation rights.

Rejection: Delay under 3 hours claimed

Check FlightAware independently. easyJet occasionally measures from departure rather than arrival. The clock stops when doors open at your final destination.

Frequently Asked Questions

How do I claim compensation from easyJet?

easyjet.com → Manage Bookings → Compensation Claim. Booking reference, flight number, actual delay. 4–8 weeks processing. Escalate via CEDR (UK) or national ADR (EU) if rejected.

Does EU261 apply to easyJet after Brexit?

EU261 for EU airport departures (easyJet Europe), UK261 for UK departures (easyJet UK). Same rules and equivalent amounts in GBP.

How much compensation from easyJet?

€250/£220 (under 1,500 km), €400/£350 (1,500–3,500 km), €600/£520 (over 3,500 km) with 3+ hours arrival delay.

Does easyJet pay voluntarily?

More often than Ryanair/Wizz Air, but still rejects many technical-fault claims. ADR escalation via CEDR (UK) or SÖP (Germany) is effective and free.

What if easyJet rejected my claim for technical fault?

Challenge citing CJEU C-549/07. Technical defects are not extraordinary. File with CEDR or national ADR. easyJet participates.