Africa · British Airways··3 min read

British Airways Africa Flights UK261 — Quick Answer

British Airways (BA) operates 9+ African destinations from London. UK-registered carrier — covered both directions on all routes. £350 medium-haul (Cairo) or £520 long-haul (Sub-Saharan). 6-year UK limitation period.

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Compensation by Route

  • £350 medium-haul: London-Cairo (~3,500 km — boundary).
  • £520 long-haul: London-Lagos (~5,000 km), London-Accra (~5,000 km), London-Nairobi (~6,800 km), London-JNB (~9,000 km), London-CPT (~9,650 km), London-Abuja (~5,150 km), London-Harare (~8,300 km).

Filing the Claim

File at ba.com under UK Regulation 261/2004. Wait 4-8 weeks. If rejected, escalate to UK CAA + CEDR (binding ADR scheme). 6-year UK limitation period. Or use ClaimWinger — no win, no fee.

Frequently Asked Questions

Which African cities does BA serve from London?

Cairo (CAI), Lagos (LOS), Abuja (ABV), Accra (ACC), Nairobi (NBO), Johannesburg (JNB), Cape Town (CPT, mainly winter season), Lusaka (LUN, codeshare), Harare (HRE), seasonal expansions. All operated from London Heathrow (LHR).

How much for a BA Africa delay?

£350 medium-haul (1,500-3,500 km — Cairo only at boundary). £520 long-haul (over 3,500 km — Lagos, Abuja, Accra, Nairobi, JNB, CPT, Lusaka, Harare). Family of four: £2,080 long-haul. Reduced by 50% if rerouted within 4 hours.

Are BA Africa flights covered both directions?

Yes — both. BA is UK-registered. UK261 protects passengers on both outbound (LHR departures) and return legs (Africa-LHR). Compensation is independent of departure airport — only carrier nationality matters for the return leg.

How to file a BA UK261 claim?

File at ba.com — 'Compensation form' under UK Regulation 261/2004. Cite the 3+ hour arrival delay. Wait 4-8 weeks. If rejected, escalate to UK CAA (PACT) or CEDR (binding ADR scheme). UK has the longest standard limitation period: 6 years from the flight date.

What about Cape Town in summer?

BA operates LHR-CPT seasonally (mainly Northern Hemisphere winter — peak Cape Town tourism). Both directions covered both ways under UK261. £520 long-haul.

    Was your flight delayed or cancelled?

    Check whether you are owed compensation of up to EUR 600.