EgyptAir EU261 — Complete Guide for European Flights
EgyptAir (MS) is non-EU. EU261/UK261 covers ONLY EU/UK departures (15+ European cities). Return from Cairo NOT covered. €400 medium-haul or €600 long-haul depending on distance.
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When Is EgyptAir Covered?
| Direction | EU261/UK261? | Compensation |
|---|---|---|
| EU/UK city → Cairo | YES (EU/UK departure) | €400 / €600 by distance |
| Cairo → EU/UK city | NO (non-EU origin, non-EU carrier) | — |
Distance Tiers
- €400 / £350 — Most Central/Southern European to Cairo (1,500-3,500 km). E.g., Frankfurt (~3,000 km), Rome (~2,150 km), Vienna (~2,500 km), Madrid (~3,400 km).
- €600 / £520 — Northern European to Cairo (over 3,500 km). E.g., London-Cairo (~3,500 km — boundary), Stockholm-Cairo (~3,800 km), Copenhagen-Cairo (~3,400 km — boundary).
EgyptAir European Network
EgyptAir is a Star Alliance member with extensive European service: Germany (FRA, MUC), UK (LHR, MAN), France (CDG), Italy (FCO, MXP), Spain (MAD), Netherlands (AMS), Belgium (BRU), Austria (VIE), Greece (ATH), Switzerland (GVA), Denmark (CPH), Sweden (ARN), Ireland (DUB).
Filing the Claim — EU/UK Departures Only
File at egyptair.com citing EU261/UK261. If rejected, escalate to the relevant NEB. Or use ClaimWinger — no win, no fee.
Frequently Asked Questions
When is EgyptAir covered by EU261?
Only when departing an EU/UK airport. EgyptAir (MS) is Egyptian (non-EU). The regulation triggers on (1) EU/UK departure (any carrier) OR (2) flight to EU/UK on an EU/UK carrier. EgyptAir triggers #1 only — Frankfurt → Cairo on MS = covered. Cairo → Frankfurt on MS = NOT covered. Same logic applies for all 15+ EgyptAir European gateways.
Which European cities does EgyptAir serve?
EgyptAir operates from: Frankfurt (FRA), London Heathrow (LHR), Paris (CDG), Rome (FCO), Milan (MXP), Madrid (MAD), Amsterdam (AMS), Brussels (BRU), Munich (MUC), Vienna (VIE), Athens (ATH), Geneva (GVA), Copenhagen (CPH), Stockholm (ARN), Manchester (MAN), Dublin (DUB), and others. All EU/UK departures qualify; all return legs do not.
How much for an EgyptAir delay?
Distance-based: €400 medium-haul (1,500-3,500 km — most Europe to Cairo). London-Cairo ~3,500 km — boundary, typically €400. Frankfurt-Cairo ~3,000 km — €400. Northern Europe (Stockholm-Cairo ~3,800 km) — €600 long-haul. UK261: £350 / £520 equivalent.
Connection through Cairo on a single ticket — covered?
Single ticket from EU/UK via CAI to onward African or Asian destination (e.g., Brussels → Cairo → Khartoum on EgyptAir): EU/UK departure leg covered under EU261. CJEU C-451/20 confirmed connecting flights through non-EU airports remain protected on a single ticket starting from EU/UK. Reverse direction (Khartoum → Cairo → Brussels) on MS = NOT covered.
How to file an EgyptAir claim?
File at egyptair.com — contact form. Cite EU Regulation 261/2004, the 3+ hour arrival delay, and the EU/UK departure airport. Wait 4-8 weeks. If rejected, escalate to the NEB of the departure country: Germany LBA + SÖP (3yr), UK CAA + CEDR (6yr), France DGAC (5yr), Belgium DGT (1yr — fastest), Netherlands ILT (2yr). Or use ClaimWinger.
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