Flight to Cape Verde Delayed — TAP, TUI, EU261 Holiday Guide
Sal (SID) and Boa Vista (BVC) are major Cape Verde holiday destinations. TAP Air Portugal, TUI fly, Edelweiss, easyJet, Eurowings — all EU/UK carriers, both directions covered. Cabo Verde Airlines non-EU. €600 / £520 long-haul from Northern Europe; €400 from Lisbon (medium-haul).
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Carrier Eligibility — Both Directions
- TAP Air Portugal (TP): Portuguese EU — covered both ways. LIS-SID/BVC.
- TUI fly (TUI/X3/OR): multiple EU/UK subsidiaries — covered both ways.
- Edelweiss (WK): Swiss — covered both ways via Swiss EU bilateral.
- easyJet (U2/EC): UK/Austrian EU — covered both ways.
- Jet2 (LS): UK — covered both ways under UK261.
- Eurowings (EW): German EU — covered both ways.
- Cabo Verde Airlines (VR): Cape Verdean non-EU — covered only from EU/UK departures.
Distance and Compensation
- London → Sal: ~4,500 km — £520 long-haul (UK261).
- Manchester → Sal: ~4,650 km — £520.
- Lisbon → Sal: ~2,800 km — €400 medium-haul.
- Frankfurt → Sal: ~5,000 km — €600.
- Amsterdam → Sal: ~4,800 km — €600.
Filing the Claim
File at the operating carrier's site. Cite EU261/UK261. Wait 4-8 weeks. Escalate to the relevant NEB: UK CAA + CEDR (6yr), Portugal ANAC (3yr), Germany LBA + SÖP (3yr), Netherlands ILT (2yr). Or use ClaimWinger — no win, no fee.
Frequently Asked Questions
Are TUI and EU/UK charter flights to Cape Verde covered?
Yes — both directions. TUI fly (multiple EU/UK subsidiaries), Edelweiss (Swiss/EU), easyJet (UK/Austrian), Jet2 (UK), Eurowings (German EU) — all EU/UK carriers. EU261/UK261 applies identically to charter and scheduled flights. €600 long-haul tier.
How much for a Cape Verde delay?
€600 / £520 long-haul. London → Sal = ~4,500 km. Manchester → Sal = ~4,650 km. Lisbon → Sal = ~2,800 km (medium-haul €400 — Portugal is closer). Frankfurt → Sal = ~5,000 km. Most departures are over 3,500 km long-haul. Family of four: €2,400 / £2,080.
Is Cabo Verde Airlines covered?
Only on EU/UK departures. Cabo Verde Airlines / Cabo Verde Airways (VR) is Cape Verdean (non-EU). Lisbon → Sal on VR = covered (EU departure). Sal → Lisbon return on VR = NOT covered. Choose TAP, TUI or Edelweiss for both-way EU261 protection.
From Lisbon — €400 or €600?
Lisbon → Sal = ~2,800 km — medium-haul tier (1,500-3,500 km), so €400 per passenger. Lisbon → Praia (mainland) = ~2,900 km, also €400. From Northern Europe (London, Manchester, Amsterdam, Frankfurt), distances exceed 3,500 km — €600 long-haul.
How to file from Portugal or UK?
Portugal: file with TAP citing EU Regulation 261/2004; escalate to ANAC (Autoridade Nacional da Aviação Civil). 3-year Portuguese limitation. UK: file at tui.co.uk under UK Regulation 261/2004; escalate to UK CAA or CEDR. 6-year UK limitation period.
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