Flight to Casablanca Delayed — Royal Air Maroc vs Air France vs KLM
Casablanca (CMN) is ~1,900 km from Paris — medium-haul €400 tier. Air France and KLM = always covered (EU carriers). Royal Air Maroc = covered only on EU departures. Iberia, TAP, Air Arabia Maroc also serve CMN.
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Casablanca Carriers — Coverage Comparison
- Air France (AF): French EU carrier — EU261 always (both ways).
- KLM (KL): Dutch EU carrier — EU261 always (both ways). 2-year Netherlands limitation.
- Royal Air Maroc (AT): Moroccan non-EU — EU261 only from EU/UK airports.
- TAP Air Portugal (TP): Portuguese EU carrier — EU261 always (both ways). 3-year limitation.
- Iberia (IB): Spanish EU carrier — EU261 always (both ways). 5-year limitation.
- Air Arabia Maroc / Ryanair / easyJet: see specific carrier rules.
€400 Compensation
EU261 medium-haul tier (1,500–3,500 km) is €400. Most northern/central Europe to CMN routes fall in this band: Paris CDG (~1,900 km), Brussels (~2,100 km), Amsterdam (~2,250 km), Frankfurt (~2,400 km).
Filing the Claim
File at the operating carrier's website. Reference EU261/2004 (or UK261). Wait 4–8 weeks. Escalate to the relevant NEB if rejected. Or use a no-win-no-fee service like ClaimWinger.
Frequently Asked Questions
Which Casablanca carrier gives best EU261 protection?
Air France or KLM. Both EU-registered — covered both directions on every CMN route. Royal Air Maroc is only covered on EU/UK departures (i.e., outbound from Europe to Casablanca; the return is uncovered).
How much for a Paris–Casablanca delay?
€400 per passenger. CDG–CMN is approximately 1,900 km — medium-haul tier (1,500–3,500 km). Family of four: €1,600. UK261 from London: £350 (≈€400).
Is Air Arabia Maroc covered?
Air Arabia Maroc (UAE-controlled, registered in Morocco) is non-EU. EU261 only triggers on EU/UK departures. The return from Morocco on Air Arabia Maroc is NOT covered.
TAP and Iberia also fly to Casablanca?
Yes — TAP from Lisbon (Portuguese, 3-year limitation), Iberia from Madrid (Spanish, 5-year limitation). Both EU carriers — both directions covered.
What if I'm on a connecting Air France flight CDG–CMN–DKR (Dakar)?
Single-ticket connecting Air France: EU261 covers entire journey. If your final arrival in DKR is 3+ hours late versus original schedule, €600 per passenger applies (CDG–DKR > 3,500 km, long-haul). CJEU C-451/20 protects connecting flights through non-EU airports.
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