Flight to Dakar Delayed — EU261 Compensation Guide (Senegal)
Dakar (DSS — Blaise Diagne International) is the West African gateway from France, Spain, Portugal, Belgium and Italy. Air France, TAP, Iberia, Brussels Airlines — all EU carriers, both directions covered. Air Sénégal non-EU — only EU departures. €600 long-haul tier from most European departures.
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Carrier Eligibility — Both Directions
- Air France (AF): French EU carrier — covered both ways. Daily CDG-DSS.
- TAP Air Portugal (TP): Portuguese EU — covered both ways via Lisbon.
- Iberia (IB): Spanish EU — covered both ways via Madrid.
- Brussels Airlines (SN): Belgian EU — covered both ways. Belgium 1-year limitation — file fast.
- Corsair (SS): French EU — covered both ways.
- Transavia France (TO): French EU — covered both ways (seasonal).
- Air Sénégal (HC): Senegalese non-EU — covered only from EU/UK departures.
Distance and Compensation
- Paris → Dakar: ~4,200 km — €600 long-haul.
- Brussels → Dakar: ~4,250 km — €600.
- Madrid → Dakar: ~3,400 km — €400/€600 boundary.
- Lisbon → Dakar: ~2,950 km — €400 medium-haul.
- Milan → Dakar: ~4,400 km — €600.
Filing the Claim
File at the operating carrier's site. Cite EU Regulation 261/2004 and EU/UK departure airport. If rejected after 4–8 weeks, escalate to the relevant NEB: France DGAC, Spain AESA, Portugal ANAC, Belgium DGT (1-year deadline). Or use ClaimWinger — no win, no fee.
Frequently Asked Questions
Is Air Sénégal covered by EU261?
Only on EU/UK departures. Air Sénégal (HC) is Senegalese (non-EU). Paris CDG → Dakar on Air Sénégal = covered (EU departure, €600 long-haul). Dakar → Paris return on Air Sénégal = NOT covered. Choose Air France, Iberia, TAP or Brussels Airlines for both-way EU261 protection.
How much for a Dakar delay?
€600 per passenger. Paris → Dakar = ~4,200 km, long-haul tier (over 3,500 km). Madrid → Dakar = ~3,400 km — boundary, technically medium-haul €400 but airlines often pay €600. Lisbon → Dakar = ~2,950 km — €400 medium-haul. Brussels → Dakar = ~4,250 km — €600.
Senegalese diaspora in France — best carrier choice?
Air France: ~3 daily flights CDG-DSS. Both directions covered, 5-year French limitation. Transavia France: seasonal — covered both ways. TAP via Lisbon: connecting through LIS, both directions covered. Iberia via Madrid: covered both ways. Avoid Air Sénégal for return-leg-only protection.
What about charter and tour operator flights?
Most Dakar charters from France/Belgium are operated by EU carriers (Corsair from Paris, ASL Airlines, Brussels Airlines). EU261 applies identically to charters — €600 long-haul per passenger for delays of 3+ hours on arrival. Tour operator package travel directives provide additional contractual remedies.
How to file from France?
File at the operating carrier's website. Reference EU Regulation 261/2004. Wait 4–8 weeks for response. If rejected, escalate to DGAC (Direction Générale de l'Aviation Civile) — France's NEB. France has the EU's longest standard limitation period: 5 years. Or use a no-win-no-fee service like ClaimWinger.
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