Flight to Djerba Delayed — Charter Flights and EU261
Djerba (DJE) is a popular package holiday destination from Germany, France, Netherlands, Belgium. TUI, Corendon, Eurowings, Ryanair, Transavia — all EU carriers, both directions covered. €400 per passenger for medium-haul delays.
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Charter Carriers Serving Djerba
- TUI fly (German EU carrier subsidiary) — covered both ways.
- Corendon (Dutch EU) — covered both ways. 2-year NL limitation.
- Eurowings (German EU) — covered both ways.
- Transavia (Dutch / French EU) — covered both ways.
- Ryanair (Irish EU) — covered both ways.
- Tunisair (Tunisian non-EU) — covered only from EU airports.
€400 Medium-Haul
Most Northern/Central European departures to DJE fall in 1,500–3,500 km range. €400 per passenger.
Filing the Claim
File at the carrier's site; cite EU261/2004. Use ClaimWinger if rejected.
Frequently Asked Questions
Are charter flights to Djerba covered by EU261?
Yes — all major charter carriers serving Djerba are EU/UK-registered. TUI (multiple country subsidiaries), Corendon (Dutch), Eurowings (German), easyJet Holidays, Jet2 (UK). EU261/UK261 applies to charter flights identically to scheduled — €400 medium-haul tier.
How much for Djerba delay?
€400 per passenger. Frankfurt → DJE: ~1,800 km. Brussels → DJE: ~1,800 km. Paris → DJE: ~1,750 km. All in the medium-haul tier (1,500–3,500 km). Family of four: €1,600.
Tunisair flights also serve Djerba — covered?
Tunisair (non-EU) — covered only on EU/UK departures. Frankfurt → DJE on Tunisair = covered (€400). Djerba → Frankfurt return on Tunisair = NOT covered.
What if I'm on a TUI package and the flight is part of the holiday?
EU261 still applies. The regulation covers all flights regardless of whether they're sold as part of a package. TUI, as the operating airline, owes EU261 compensation. Additionally, package travel directives may give you contractual remedies against the tour operator.
When can the airline refuse?
Only for genuine extraordinary circumstances — severe weather, ATC strikes, security incidents. Technical faults, crew rostering, knock-on delays, and own-staff strikes are NOT extraordinary (CJEU C-549/07, C-28/20). Push back if rejected.
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