Airport Guide··5 min read

Gatwick Airport Flight Delay & Cancellation Compensation

London Gatwick (LGW) is the UK's second-busiest airport and home to easyJet, TUI, Jet2 and British Airways short-haul operations. Every Gatwick departure is covered by UK261 — up to £520 per person for a 3+ hour delay or cancellation.

Quick answer

Gatwick departures: UK261 applies to all airlines. Compensation: £220 (≤1,500 km) / £350 (1,500–3,500 km) / £520 (>3,500 km). Deadline: 6 years. Escalation: CEDR Aviation.

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Compensation by Route from Gatwick

RouteDistanceCompensationMain airlines
London LGW → Dubai DXB~5,500 km£520Emirates, easyJet
London LGW → Hurghada HRG~3,900 km£520TUI, easyJet, Jet2
London LGW → Sharm el-Sheikh SSH~4,000 km£520TUI, easyJet
London LGW → Antalya AYT~2,850 km£350TUI, easyJet, Jet2
London LGW → Istanbul IST~2,500 km£350Turkish Airlines, easyJet
London LGW → Tunis TUN~2,050 km£350Tunisair, Nouvelair
London LGW → Malaga AGP~1,720 km£350easyJet, Ryanair, BA
London LGW → Amsterdam AMS~370 km£220easyJet, BA
London LGW → Paris CDG/ORY~340 km£220easyJet, BA, Transavia

Frequently Asked Questions

How much compensation for a Gatwick delay?

Compensation depends on flight distance under UK261: £220 for flights up to 1,500 km, £350 for 1,500–3,500 km, and £520 for flights over 3,500 km. A 3+ hour arrival delay (or cancellation within 14 days) triggers the right to compensation. Most Gatwick holiday routes to Egypt, Turkey, or Dubai are long-haul or medium-haul tier.

easyJet rejected my Gatwick delay claim — what can I do?

easyJet participates in CEDR Aviation — the UK CAA-approved ADR scheme. If easyJet rejects your UK261 claim, escalate to CEDR free of charge. Prepare your rejection letter, boarding pass, booking confirmation, and evidence of the actual delay length. CEDR adjudications are binding on easyJet. Typical CEDR processing time is 90 days. Do not accept a voucher or Miles&More offer without checking if you are entitled to cash.

TUI cancelled my Gatwick holiday package — can I claim UK261 compensation?

Yes — and you may have two separate claims. UK261 entitles you to £220, £350 or £520 per person depending on the flight distance (most TUI Egypt/Turkey routes qualify for £520 or £350). Additionally, if TUI cancelled a package holiday with less than 14 days' notice, you may have a separate claim under the UK Package Travel Regulations 2018 for out-of-pocket costs. Both claims can be pursued simultaneously.

Which airlines use Gatwick as a hub?

Gatwick's main operators include easyJet (biggest Gatwick carrier by volume), British Airways (Gatwick short-haul routes), TUI (charter/package holidays), Jet2, Vueling, Norwegian (seasonal), Emirates (London Gatwick–Dubai), and various charter carriers. All are subject to UK261 on Gatwick departures regardless of their registration country.

What is the deadline to claim for a Gatwick delay?

6 years from the date of the delay or cancellation under the UK Limitation Act 1980. This is the most generous limitation period in Europe. However, gathering evidence — flight records, delay confirmations, booking data — becomes significantly harder over time. Submit your claim as soon as possible.

    Was your flight delayed or cancelled?

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