Africa · Quick Answer··3 min read

How Much EU261 for a Kenya Airways Delay? Quick Answer

€600 / £520 long-haul. All Kenya Airways European routes (AMS, CDG, LHR to Nairobi) exceed 3,500 km. Only EU/UK departures covered — return from Nairobi NOT covered (non-EU carrier).

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All Routes — €600 Long-Haul

  • Amsterdam → Nairobi: ~6,650 km — €600.
  • Paris CDG → Nairobi: ~6,500 km — €600.
  • London LHR → Nairobi: ~6,800 km — £520 (UK261).

Filing the Claim

File at kenya-airways.com citing EU261/UK261 and the EU/UK departure airport. Or use ClaimWinger — no win, no fee.

Frequently Asked Questions

How much for an Amsterdam-Nairobi delay on Kenya Airways?

€600 long-haul. AMS-NBO is ~6,650 km — over the 3,500 km long-haul threshold. Family of four: €2,400. Reduced by 50% to €300/€1,200 if rerouted within 4 hours.

How much for a London-Nairobi delay on Kenya Airways?

£520 long-haul (UK261). LHR-NBO is ~6,800 km. Family of four: £2,080.

How much for a Paris-Nairobi delay on Kenya Airways?

€600 long-haul. CDG-NBO is ~6,500 km. Family of four: €2,400.

What about Nairobi-Amsterdam return?

NOT covered. Kenya Airways is non-EU. Return flights from Nairobi to EU/UK on KQ are not protected. Choose KLM, BA, AF, or Lufthansa for both-way protection.

How to claim?

File at kenya-airways.com citing EU Regulation 261/2004 and the EU/UK departure airport. Wait 4-8 weeks. Escalate to Netherlands ILT, France DGAC, or UK CAA + CEDR if rejected. Or use a no-win-no-fee service like ClaimWinger.

    Was your flight delayed or cancelled?

    Check whether you are owed compensation of up to EUR 600.