Africa · Quick Answer··3 min read

How Much EU261 for a South African Airways Delay? Quick Answer

€600 / £520 long-haul. All SAA European routes (Frankfurt, Munich, London to Johannesburg) exceed 3,500 km. Only EU/UK departures covered — return from JNB NOT covered.

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All Routes — €600 Long-Haul

  • Frankfurt → JNB: ~8,800 km — €600.
  • Munich → JNB: ~8,650 km — €600.
  • London → JNB: ~9,000 km — £520.

Filing the Claim

File at flysaa.com citing EU261/UK261. Or use ClaimWinger — no win, no fee.

Frequently Asked Questions

How much for a Frankfurt-JNB delay on SAA?

€600 long-haul. FRA-JNB is ~8,800 km — well over the 3,500 km long-haul threshold. Family of four: €2,400. Reduced by 50% if rerouted within 4 hours of original arrival.

How much for a London-JNB delay on SAA?

£520 long-haul (UK261). LHR-JNB is ~9,000 km. Family of four: £2,080.

How much for a Munich-JNB delay on SAA?

€600 long-haul. MUC-JNB is ~8,650 km. Family of four: €2,400.

What about JNB-Frankfurt return?

NOT covered. SAA is non-EU. Return flights from JNB to EU/UK on SAA are not protected. Choose BA, Virgin Atlantic, Lufthansa, KLM, or Air France for both-way protection.

How to claim?

File at flysaa.com citing EU Regulation 261/2004 and the EU/UK departure airport. Wait 4-8 weeks. Escalate to Germany LBA + SÖP or UK CAA + CEDR if rejected. Or use a no-win-no-fee service like ClaimWinger.

    Was your flight delayed or cancelled?

    Check whether you are owed compensation of up to EUR 600.