London to Perth Delayed — UK261 for World's Longest Non-Stop Flight
Qantas QF10 LHR–PER held the world's longest scheduled non-stop record (17h 50m, 14,499 km) until March 2026. UK departure on Qantas triggers UK261 — £520 (≈A$1,000) per passenger for arrival delays of 3+ hours in Perth, regardless of routing.
Check if your flight qualifies for compensation
Fill in the form below to find out if you can claim up to EUR 600 for a delayed or cancelled flight. No upfront cost - you pay only if you win.
Why UK261 Applies — UK Departure Rule
UK261 protects every flight departing a UK airport regardless of carrier nationality. Heathrow is a UK airport; QF10 leaves Heathrow — UK261 applies. Qantas being Australian doesn't exempt them on UK departures, just as it doesn't exempt them on EU departures (Rome, Paris).
Compensation — £520 (≈A$1,000) per Passenger
UK261 long-haul tier (over 3,500 km) is fixed at £520. PER is well over the threshold from any UK departure (≈14,500 km non-stop, more via Singapore). Family of four: £2,080 (≈A$4,000).
Routing in 2026 — Singapore Stop
In March 2026, Qantas suspended PER–LHR non-stop due to closures of Middle East airspace. The route now operates via Singapore on the same QF9/QF10 flight numbers. UK261 still applies on the LHR-departing QF10 because it's a single UK-departure ticket.
Future plan: Qantas Project Sunrise (expected 2027) will introduce new SYD–LHR non-stop services on Airbus A350-1000ULR, which would also be UK261-covered on the LHR–SYD return.
Filing a QF10 UK261 Claim
- Capture actual arrival time at Perth using Flightradar24.
- File at qantas.com → Help → Compensation. Cite UK Regulation 261/2004 and the LHR departure.
- Wait 4–8 weeks.
- Escalate to UK CAA or CEDR if rejected. Both are free; CEDR decisions are binding on Qantas.
Common Rejection Defences
Qantas may cite extraordinary circumstances. Most defences don't hold up: technical faults (CJEU C-549/07), crew rostering, Qantas staff strikes (CJEU C-28/20). A no-win-no-fee service such as ClaimWinger handles rebuttals from Australia.
Frequently Asked Questions
Does UK261 apply to QF10 LHR–PER?
Yes. UK261 protects every flight departing a UK airport, regardless of the carrier. QF10 leaves Heathrow — UK departure — so even though Qantas is Australian, UK261 applies. £520 (≈A$1,000) per passenger for arrival delays of 3+ hours.
Was QF10 the world's longest non-stop?
Yes — at 14,499 km in approximately 17 hours 50 minutes on Boeing 787-9, QF10 (and the corresponding outbound QF9) was the world's longest scheduled non-stop flight from March 2018 until its suspension in March 2026 due to airspace closures. Qantas now operates the route via Singapore.
How does the via-Singapore routing affect UK261?
Not at all. UK261 is triggered by the UK departure airport. Whether QF10 is non-stop or via Singapore on a single ticket, the regulation applies and pays £520 per passenger if your final arrival in Perth is 3+ hours late.
What if Qantas re-routes me on a different airline?
UK261 still applies on the original ticket. If Qantas books you on BA or Singapore Airlines instead and you arrive 3+ hours late, Qantas owes the £520 compensation. The replacement flight doesn't change the underlying obligation.
How do I claim a QF10 UK261 delay?
File at qantas.com → Help → Compensation. Booking reference, QF10 flight number, date, actual arrival time at Perth. Cite UK Regulation 261/2004. If rejected, escalate to UK CAA or CEDR. The UK statute of limitations is 6 years.
Check again - are you entitled to compensation?
Free verification • Up to EUR 600 • Pay only on success
Related articles
LOT Polish Airlines Flight Delayed or Cancelled? Compensation Guide (EU261 & UK261)
LOT is an EU carrier, so EU261 covers every LOT route — including flights from New York, Chicago or London to Warsaw. See how much you are owed (up to €600) and how to claim step by step.
Czytaj więcej →Flight Delayed or Cancelled? What to Do in the First 30 Minutes at the Airport
Your flight just got delayed or cancelled? Here's exactly what to do at the airport, how to secure evidence and file your compensation claim with the ClaimWinger app in 5 minutes.
Czytaj więcej →How to Claim Flight Compensation with the ClaimWinger App – Step by Step
Download the ClaimWinger app and claim compensation for a delayed or cancelled flight in minutes. Step-by-step tutorial: account, flight number, documents, signature and status tracking.
Czytaj więcej →