Milan Malpensa Flight Delay & Cancellation Compensation
Milan Malpensa (MXP) is northern Italy's main international airport. Every Malpensa departure is covered by EU261 — up to €600 per person. Also covers Milan Linate and Milan Bergamo (Orio al Serio). Italy's 2-year limitation period and ENAC enforcement.
Quick answer
Milan MXP/LIN/BGY departures: EU261 applies to all airlines. Compensation: €250 (≤1,500 km) / €400 (1,500–3,500 km) / €600 (>3,500 km). Italy deadline: 2 years. Escalation: ENAC.
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Compensation by Route from Milan
| Route | Distance | Compensation | Main airlines |
|---|---|---|---|
| Milan MXP → New York JFK | ~6,900 km | €600 | ITA Airways, American, Delta |
| Milan MXP → Dubai DXB | ~4,600 km | €600 | Emirates, ITA Airways, flydubai |
| Milan MXP → Cairo CAI | ~2,200 km | €400 | EgyptAir, ITA Airways |
| Milan MXP → Casablanca CMN | ~2,100 km | €400 | Royal Air Maroc, easyJet |
| Milan MXP → Istanbul IST | ~1,950 km | €400 | Turkish Airlines, Wizz Air |
| Milan MXP → London LHR/LGW | ~975 km | €250/£220 | British Airways, easyJet, ITA Airways |
| Milan MXP → Paris CDG | ~770 km | €250 | Air France, easyJet, Transavia |
| Milan MXP → Barcelona BCN | ~1,360 km | €250 | Vueling, easyJet, Ryanair |
| Milan BGY → Marrakech RAK | ~2,250 km | €400 | Ryanair, Wizz Air |
Frequently Asked Questions
How much compensation for a Milan Malpensa delay?
Compensation under EU261 depends on flight distance from Milan MXP: €250 for flights up to 1,500 km (e.g. MXP–London, MXP–Paris, MXP–Barcelona), €400 for 1,500–3,500 km (e.g. MXP–Casablanca, MXP–Istanbul, MXP–Cairo), and €600 for flights over 3,500 km (e.g. MXP–Dubai, MXP–New York). A 3+ hour arrival delay or cancellation within 14 days triggers compensation.
Does EU261 apply at Milan Linate and Milan Bergamo (Orio al Serio)?
Yes to both. Milan Linate (LIN) and Milan Orio al Serio (BGY, often called 'Milan Bergamo') are separate EU airports from Malpensa but all are in Italy. EU261 applies to all flights departing from all three Milan airports. Ryanair and Wizz Air mainly use BGY for Milan routes. Linate serves shorter European routes. The compensation amounts are calculated based on route distance in the same way as Malpensa.
Does EU261 cover Emirates at Milan Malpensa?
Yes, on MXP departures only. Emirates is a UAE-registered carrier — not an EU airline. EU261 applies to all airlines on departures from EU airports, including Emirates Milan–Dubai. For the return Dubai–Milan on Emirates, EU261 does NOT apply (non-EU carrier, non-EU departure). Milan Malpensa–Dubai is approximately 4,600 km — long-haul, €600 per person compensation on the MXP departure.
What is Italy's deadline for EU261 claims?
Italy applies a 2-year limitation period for EU261 passenger rights claims. This is shorter than France (5 years) or Spain (5 years) but longer than Belgium's 1 year. The enforcement body is ENAC (Ente Nazionale per l'Aviazione Civile). File complaints at enac.gov.it. Small claims court (Giudice di Pace) handles aviation compensation disputes under €5,000. Document your claim promptly — boarding passes, receipts, delay notifications.
Wizz Air rejected my Milan Bergamo EU261 claim — how do I escalate?
Wizz Air is a Hungarian EU carrier — EU261 applies both ways on all their routes including from Milan Bergamo (BGY). If Wizz Air rejects your claim, escalate to ENAC (Italy) for BGY departures, or to the National Transport Authority (NTA) in Hungary, or the CAA in the UK if the delay was on a UK-departure Wizz Air flight. Italy's ENAC can take enforcement action against airlines. ENAC complaints are filed at enac.gov.it with your rejection letter.
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