Paris to Casablanca Flight Delay & Cancellation Compensation
Paris–Casablanca is the busiest France–Morocco air corridor, with Air France, Royal Air Maroc, Ryanair and Transavia operating daily flights. A delay of 3+ hours or a cancellation within 14 days entitles you to €400 per person under EU261.
Quick answer
Distance Paris–Casablanca: ~2,100 km → medium-haul tier. Compensation: €400 per person (EU261) for 3+ hour arrival delay or cancellation <14 days. All airlines departing from Paris airports are covered — including Royal Air Maroc.
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Route Facts
- Distance: ~2,100 km (Great Circle) — medium-haul tier (1,500–3,500 km)
- Flight time: approx. 3 hours
- Paris airports: CDG (Charles de Gaulle), Orly, Beauvais
- Casablanca airport: Mohammed V International (CMN)
- Compensation: €400 per person under EU261
Airlines Operating This Route
| Airline | Departure airport | EU261 coverage |
|---|---|---|
| Air France | Paris CDG | EU carrier — EU261 applies both directions (inbound covered as EU carrier). |
| Royal Air Maroc | Paris CDG, Orly | Non-EU carrier — EU261 applies Paris departure only. |
| Ryanair | Paris Beauvais (BVA) | EU carrier (Ireland) — EU261 applies both directions. |
| easyJet | Paris CDG, Orly | UK/EU carrier — check entity; EU261 on Paris departures. |
| Transavia France | Paris Orly | EU carrier (France) — EU261 both directions. |
How to Claim Compensation
- Check eligibility: Was your arrival at Casablanca CMN 3+ hours late vs the scheduled arrival? Or was the flight cancelled with less than 14 days notice?
- Gather evidence: Booking confirmation, bank statement, FlightAware screenshot showing actual gate arrival time
- Submit to the airline: Use the airline's official compensation/customer relations channel. Cite EU Regulation 261/2004, the flight number, date, delay duration, and the €400 amount owed
- Set a 14-day deadline: Request payment within 14 days
- Escalate if needed: For French-registered airlines, the Médiateur du Tourisme et du Voyage is the primary ADR body. Alternatively, use ClaimWinger to handle the process end-to-end
Frequently Asked Questions
How much compensation can I claim for Paris–Casablanca?
The Paris–Casablanca route is approximately 2,100 km — well within the 1,500–3,500 km medium-haul tier. Under EU261, you are entitled to €400 per person for a 3+ hour arrival delay or cancellation with less than 14 days notice, subject to no valid extraordinary circumstances defence.
Does Royal Air Maroc have to pay EU261 compensation for Paris flights?
Yes — for flights departing from Paris. All airlines operating from EU airports are subject to EU261 regardless of their registration. Royal Air Maroc departing from CDG or Orly must comply fully with EU261. For flights departing from Casablanca Mohammed V Airport (CMN), EU261 does not apply to RAM as it is a non-EU carrier departing from a non-EU airport.
My Transavia flight from Paris Orly to Casablanca was delayed 4 hours — can I claim?
Yes. Transavia France is an EU carrier (registered in France), and the flight departed from Orly (EU airport). A 4-hour arrival delay exceeds the 3-hour threshold. You are entitled to €400 per person. Submit your claim to Transavia France's customer service with your booking confirmation and proof of the delay (FlightAware screenshot).
What about flights from Paris to Rabat or Fez — same rules?
Yes. Any Morocco destination from a Paris airport falls under the same EU261 framework. The distances vary slightly: Paris–Rabat ~1,900 km, Paris–Fez ~1,950 km, Paris–Agadir ~2,500 km. All fall in the medium-haul tier (€400). The same carrier rules apply: EU carriers covered both directions, non-EU carriers only on EU departures.
How do I claim if Air France rejects my EU261 claim?
If Air France rejects your claim, write a formal challenge citing the specific rejection reason and disputing it. If unresolved after 8 weeks, escalate to the Médiateur du Tourisme et du Voyage (France's main travel ADR scheme) or DGAC (Direction Générale de l'Aviation Civile) — France's national enforcement body for EU261. The Médiateur is free and takes 90 days on average.
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