Tunisair EU261 — Complete Guide for European Flights

When is Tunisair covered by EU261?

Only when departing an EU/UK airport. Tunisair (TU) is Tunisian (non-EU). The regulation triggers on (1) EU/UK departure (any carrier) OR (2) flight to EU/UK on an EU/UK carrier. TU triggers #1 only — Paris → Tunis on TU = covered. Tunis → Paris on TU = NOT covered. Same logic applies for all 12+ Tunisair European gateways.

Which European cities does Tunisair serve?

France: Paris (CDG, ORY), Lyon, Marseille, Toulouse, Bordeaux, Nice, Strasbourg (heavy diaspora). Italy: Rome, Milan, Naples, Palermo. Germany: Frankfurt, Munich, Düsseldorf. UK: London Heathrow. Belgium: Brussels. Spain: Madrid, Barcelona. Switzerland: Geneva, Zurich. Netherlands: Amsterdam (codeshare/seasonal). All EU/UK departures qualify; all returns do not.

How much for a Tunisair delay?

Distance-based: €250 short-haul (under 1,500 km) — France/Italy/Spain to Tunis (Paris-Tunis ~1,500 km — boundary, technically just under, so €250). Italy-Tunis routes (Rome ~600 km, Milan ~970 km) — €250 short-haul. €400 medium-haul (1,500-3,500 km) — UK/Belgium/Germany to Tunis (London-Tunis ~1,800 km, Brussels-Tunis ~1,650 km, Frankfurt-Tunis ~1,650 km).

Tunisian-French diaspora — best carrier choice?

Air France: covered both directions. Transavia France (TO): French EU — covered both ways. Vueling (VY): Spanish EU — covered both ways. Air Italy / ITA Airways: Italian EU — covered both ways. For both-way EU261 protection, choose any of these EU carriers. Tunisair return is uncovered. France has the EU's longest standard limitation: 5 years.

How to file a Tunisair EU261 claim?

File at tunisair.com — contact form. Cite EU Regulation 261/2004, the 3+ hour arrival delay, and the EU/UK departure airport. Wait 4-8 weeks. If rejected, escalate to the NEB of the departure country: France DGAC, UK CAA + CEDR, Belgium DGT (1yr — fastest), Germany LBA + SÖP, Italy ENAC, Spain AESA. Or use a no-win-no-fee service like ClaimWinger.