Tunisair EU261 — Complete Guide for European Flights
Tunisair (TU) is non-EU. EU261/UK261 covers ONLY EU/UK departures (12+ European cities). Return from Tunis/Djerba/Monastir NOT covered. €250 short-haul / €400 medium-haul.
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When Is Tunisair Covered?
| Direction | EU261/UK261? | Compensation |
|---|---|---|
| EU/UK city → Tunis/Djerba/Monastir | YES (EU/UK departure) | €250 / €400 by distance |
| Tunis/Djerba/Monastir → EU/UK city | NO (non-EU origin, non-EU carrier) | — |
Distance Tiers
- €250 / £220 — Up to 1,500 km. France-Tunisia (Paris ~1,500 km), Italy-Tunisia (Rome ~600 km, Milan ~970 km, Palermo ~250 km), Spain-Tunisia (Barcelona ~1,000 km).
- €400 / £350 — 1,500-3,500 km. UK / Belgium / Germany to Tunisia: London-Tunis (~1,800 km), Brussels-Tunis (~1,650 km), Frankfurt-Tunis (~1,650 km).
Tunisair European Network
Heavy France/Italy focus: Paris, Lyon, Marseille, Toulouse, Bordeaux, Nice, Strasbourg, Rome, Milan, Naples, Palermo. Plus Frankfurt, Munich, Düsseldorf, London, Brussels, Madrid, Barcelona, Geneva, Zurich.
Filing the Claim
File at tunisair.com citing EU261/UK261. If rejected, escalate to the relevant NEB. Or use ClaimWinger — no win, no fee.
Frequently Asked Questions
When is Tunisair covered by EU261?
Only when departing an EU/UK airport. Tunisair (TU) is Tunisian (non-EU). The regulation triggers on (1) EU/UK departure (any carrier) OR (2) flight to EU/UK on an EU/UK carrier. TU triggers #1 only — Paris → Tunis on TU = covered. Tunis → Paris on TU = NOT covered. Same logic applies for all 12+ Tunisair European gateways.
Which European cities does Tunisair serve?
France: Paris (CDG, ORY), Lyon, Marseille, Toulouse, Bordeaux, Nice, Strasbourg (heavy diaspora). Italy: Rome, Milan, Naples, Palermo. Germany: Frankfurt, Munich, Düsseldorf. UK: London Heathrow. Belgium: Brussels. Spain: Madrid, Barcelona. Switzerland: Geneva, Zurich. Netherlands: Amsterdam (codeshare/seasonal). All EU/UK departures qualify; all returns do not.
How much for a Tunisair delay?
Distance-based: €250 short-haul (under 1,500 km) — France/Italy/Spain to Tunis (Paris-Tunis ~1,500 km — boundary, technically just under, so €250). Italy-Tunis routes (Rome ~600 km, Milan ~970 km) — €250 short-haul. €400 medium-haul (1,500-3,500 km) — UK/Belgium/Germany to Tunis (London-Tunis ~1,800 km, Brussels-Tunis ~1,650 km, Frankfurt-Tunis ~1,650 km).
Tunisian-French diaspora — best carrier choice?
Air France: covered both directions. Transavia France (TO): French EU — covered both ways. Vueling (VY): Spanish EU — covered both ways. Air Italy / ITA Airways: Italian EU — covered both ways. For both-way EU261 protection, choose any of these EU carriers. Tunisair return is uncovered. France has the EU's longest standard limitation: 5 years.
How to file a Tunisair EU261 claim?
File at tunisair.com — contact form. Cite EU Regulation 261/2004, the 3+ hour arrival delay, and the EU/UK departure airport. Wait 4-8 weeks. If rejected, escalate to the NEB of the departure country: France DGAC, UK CAA + CEDR, Belgium DGT (1yr — fastest), Germany LBA + SÖP, Italy ENAC, Spain AESA. Or use a no-win-no-fee service like ClaimWinger.
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